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All our clients are given a Notice of Privacy Practices.


Although your health record is the physical property of our agency, the information belongs to you. 








You have the right to:

  • Access to medical records: clients may review their medical records

  • Amendments to Medical Records: Clients may request a change in medical records.

  • Restrictions on the use of protected health information: clients have the right to restrict who has access to their health information as long as it doesn’t interfere with treatment, payment or operations

  • Access to accounting: clients have the right to know who has been given access to their protected health information.

  • Confidential communication: a client may request that information be transmitted in a confidential manner (such as no return address)

  • Complaints about violations of privacy: clients can file complaints about possible violations of privacy

  • Minimum necessary rule: You should only share or discuss the minimum amount of protected health information to get the job done.

  • Telephone requests for personal health information: agency will not provide information about its client over the phone.  Client may request anonymity

  • E-mail and faxes: since these can be inadvertently sent to the wrong location, must have a disclaimer at the bottom.

  • Discarding personal health information: paper with client information will be properly destroyed. Do not take home any papers that contain patient information.  Again, check the facility’s policy.

  • Hallway conversation: clients and their care should not be discussed in any public locations.

  • Accessibility of patient information: Client records should be stored so client information is not visible. Client records will be stored in locked cabinets.

Visit the U.S. Department of Health & Human Services for more information:

Your Rights Under HIPAA |

Care care for you and your privacy
What is HIPPA compliance
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